A.C. Coy

  • Change Management Consultant

    Job Locations US-OH-Columbus
    Posted Date 1 week ago(4/13/2018 9:40 AM)
    Job ID
    # of Openings
    Information Technology
  • Overview

    Our client, a leader in their industry is actively seeking a Change Management Lead for a 12 month contract assignment in the Columbus, Ohio area. The Change Management Lead plays a key role in ensuring projects meet their objectives by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles, etc. This specific change management opening is related to our Infrastructure Technology Modernization Program. This person will be coordinating the change management and communication activities in support of this multi-project program. This effort will go through 2019 and perhaps into 2020. 


    • Lead change management activities for the ITMP program
    • Apply a structured change management process and tools to create change management strategy and plans 
    • Develop change management strategy and gain appropriate buy-in and sign-off 
    • Lead the design, development, delivery and management of stakeholder management plans, communication plans, resistance management plans, engagement plans 
    • Conduct change assessments as required to define and document change impacts 
    • Develop, analyze, and report on change readiness assessments 
    • Identify and document key stakeholders, conduct regular assessment, and report out of stakeholder status by stakeholder groups 
    • Provide input and support for the design and delivery of training programs as needed 
    • Develop and manage risk mitigation tactics 
    • Consult and coach project teams 
    • Coordinate efforts with other change management resources as required 
    • Partner with Corporate Communications, HR, Workforce Readiness, and other enterprise organizations as required 
    • Work with PMO to integrate change management activities into project plan as required 
    • Track and report change management issues and risks 
    • Define and measure project specific change management success metrics and monitor change progress 


    • A solid understanding of how people go through a change and the change process 
    • Experience and knowledge of change management principles, methodologies and tools 
    • Exceptional communication skills, both written and verbal 
    • Excellent active listening skills 
    • Ability to clearly articulate messages to a variety of audiences 
    • Ability to establish and maintain strong relationships 
    • Ability to influence others and move toward a common vision or goal 
    • Flexible and adaptable; able to work in ambiguous situations 
    • Resilient and tenacious with a propensity to persevere 
    • Forward looking with a holistic approach 
    • Organized with a natural inclination for planning strategy and tactics 
    • Problem solving and root cause identification skills 
    • Able to work effectively at all levels in an organization 
    • Must be a team player and able to work collaboratively with and through others 
    • Acute business acumen and understanding of organizational issues and challenges 
    • Familiarity with project management approaches, tools and phases of the project lifecycle 

    Education and Experience 

    • Experience as change management lead on a large-scale program 
    • Bachelor’s Degree and 5+ years of change management experience 
    • Associate’s Degree and 8+ years of change management experience 
    • Change management certification or designation required


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