• Central Staging Administrator

    Job Locations US-PA-Pittsburgh
    Posted Date 2 weeks ago(11/30/2018 2:44 PM)
    Job ID
    2018-18173
    # of Openings
    1
    Category
    Information Technology
  • Overview

    Our Client, a leader in the manufacturing industry, has an immediate need for a Data Entry/Analysis Consultant.  The position is located in downtown Pittsburgh.  This is a 12 month contract assignment. Ideal candidates must have 5+ years of data entry experience.

    Responsibilities

    Responsibilities:

    • On a day to day basis this person will generate reports from a ticketing system, enter data into a ticketing system,  analyze the data,  highlight issues/discrepancies, respond to inquiries regarding entered data as requested. All the data relates to staging of PC's/laptops. Will also be copying, sorting, updating  tickets and asset data, reassigning  tickets to other groups.
    • Will be working with the IT team to keep the ticketing system updated as to the status of staged machines, delivery tracking, shipping tracking, etc.
    • Qualified candidates must be very organized, detailed orientated, multi-tasker with prior experience navigating Excel spreadsheets (spreadsheets are already set up being used-just inputting data).
    • Remedy or another ticketing software knowledge is a plus but not required. 
    • Very computer literate.Candidate must possess good customer service, problem solving skills. 

    Qualifications

    Technical Skills:

    • MS Excel
    • ticketing system software

    Certifications:

    • N/A

    Education:

    • N/A

    Prior applicable experience:

    • Prior applicable experience:5+ years of data entry
    • 3+ years of order processing
    • 3+ years of customer service or administrative assistant experience

     

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