• Inside Sales Manager

    Job Locations US-PA-Lawrence | US-PA-Lawrence
    Posted Date 3 weeks ago(3 weeks ago)
    Job ID
    # of Openings
  • Overview

    Our client, is seeking a highly motivated Inside Sales Manager for their Pittsburgh location. The ideal candidate is energized by leading the Inside Sales team to reach target objectives, including revenue and gross margin. Qualified candidates will provide guidance and establish necessary metrics for team member’s long term, strategic sales recruiting process for multiple business units. 


    • Drive the entire sales cycle, work with the Inside Sales Department to assign, prospect and manage new business opportunities. Maximize opportunities by actively contacting existing and new accounts through direct contact and cold calling efforts. 
    • Ensure relationships with customers are well managed and that future customer requirements are understood and responded to effectively, managing priorities as needed. Anticipate customer business drivers and requirements to proactively deliver updates and responses.
    • Responsible for ensuring Inside Sales Representatives are building and managing an active pipeline of new business opportunities through prospecting and lead nurturing and prioritizing resources to build a strong and sustainable opportunity pipeline.
    • Ensure all leads and prospective targets are properly captured into Salesforce.com (SF) and receive the appropriate levels of attention.  
    • Responsible for providing weekly forecast updates on SF opportunity funnel to Sales Operations Team.
    • Regularly monitor team’s performance against goals and work with team members to ensure engagement while identifying gap recovery plans
    • Prepare and deliver monthly business reviews. Monitor and review performance against plan/forecast and lead in-depth reviews to explore variances and advise  management on significant changes, developments and actions required. 
    • Assist with the RFQ process, including proposal development, specification compliance, scope development, pricing, and terms and conditions. Negotiate pricing and contractual terms as required, in line with company guidelines


    • Minimum of five (5) years of experience in outbound sales environments, utilizing dashboards and call center metrics.
    • Ten (10) years' professional experience in a supervisory capacity
    • Proficiency in management skills including problem solving and conflict resolution
    • Ability to stay current with market/industry dynamics
    • Knowledge of data communications products and services


    • Bachelor's degree or equivalent from an accredited college or university with major course work in business, accounting, management or any other related field


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