• NEC Systems Engineer

    Job Locations US-PA-Allison Park
    Posted Date 3 weeks ago(3 weeks ago)
    Job ID
    2018-18219
    # of Openings
    1
    Category
    Other
  • Overview

    Our client, a tri-state (PA, WV, OH) provider of complete business communications and infrastructure solutions, is seeking an NEC Systems Engineer to provide best in class service.  Ideal candidates will have experience installing and servicing NEC products, interacting with and communicating with the customer, troubleshooting, and problem solving.

    Responsibilities

    • Perform remote and on-site service calls and MAC work for premise and hosted systems
    • Work with office staff and technicians on feature questions
    • Work with Sales staff on solutions for customers
    • Work with project manager to gather installation/programming information for new installations
    • Install and service NEC products

     

     

    Qualifications

    • Will be working with the customer
    • 2 or more years of experience
    • Must have good customer service skills.
    • Creative and persistent problem solver.
    • Candidate should have a passion for learning.
    • Experience with Local Area Networking

     

    Not Required but beneficial:

    • NEC SV83/9300 & SV85/9500 experience
    • Call analyst experience
    • UM8000 experience
    • NEC 3C experience

     

    Education

    • Trade school or college degree

     

    Certifications:

    • NEC
    • UC Suite
    • UCaaS
    • UX5000
    • NEC conference bridge
    • NEC SV8100 & SV9100 and associated voicemail certification

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