• IT Support Specialist

    Job Locations US-PA-Pittsburgh
    Posted Date 7 days ago(7 days ago)
    Job ID
    2018-18248
    # of Openings
    1
    Category
    Information Technology
  • Overview

    Our client, located to the west of the City of Pittsburgh, is hiring an IT Support Specialist position for a contract to hire.  This position is responsible for the installation, operation, programming and maintenance of hardware, software and networking for a variety of telecommunications systems; as well as the implementation and maintenance of computer-based information systems. The ideal candidate should have one or more years of experience. 

    Responsibilities

    • Monitor Help Desk support requests and handle as needed
    • Programs, analyzes, and resolves problems related to telecommunications systems’ software and hardware
    • Provides ongoing technical and operational assistance for all telecommunications systems and assists with contracted maintenance and repair services
    • Maintains and documents cabling
    • Installs data ports and data lines
    • Install, troubleshoot, maintain and modify computer and network system software, hardware and peripherals and perform related duties as assigned
    • Administration of e-mail and network accounts
    • Provides individual and group instruction as needed on the use of telecommunications, equipment, cybersecurity, IT policies and software

    Qualifications

    • One or more years of IT support experience
    • Knowledge of the practices and principles of telecommunication operating systems
    • Strong knowledge and experience of Desktop Operating Systems and Server Operating Systems
    • Should be available for limited travel/fly independently
    • Familiar with SAP functions. (preferred)

    Education:

    • Completion of a technical program in Computer Science/Information Technology (preferred)

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