Technical Support/End User Analyst II- hybrid in Pittsburgh, PA

Location: Hybrid in Pittsburgh, PA

Job Type: Contract/Contract to Hire

Work Authorization: No Sponsorship

The A.C. Coy Company has an immediate need for a Technical Support Analyst position.

• Ensuring all equipment complies to standards
• Inventory of PCs
• Shipping/receiving of PCs
• Deploy equipment to new hires and end users
• Assist with equipment refresh
• Facilitate support tickets 
• Assist with incident resolution
• Shift is 11pm-7am (Sunday-Thursday)

• 3-5 years of PC Support experience
• Experience with WIN 10 and MS Office
• Experience with PCs utilizing SCCM
• Experience with handling PC Refreshes as scheduled