ISP Network Engineer

• Manage day-to-day operational issues and anomalies affecting end-customer network performance
• Assist in design of customer DWDM / Transport / IP network solutions; specify, upgrade and configure optical equipment, switches, routers and firewalls
• Provide Tier-3 customer technical support calls, including occasional rotation covering 7x24 customer outages and NOC reported alarms
• Administer ISP related functions such as using Juniper and Nokia routers, DNS, web servers, email servers, etc.
• Manage advanced networking projects, including equipment specification, testing, proof of concept, and schedule management
• Develop enterprise grade ISP, Transport and Managed Service solutions that support unique customer requirements
• Create and maintain documentation and training for Engineering and Service Delivery teams
• Collaborate with Sales Engineering to improve project workflow processes and meet with key stakeholders to discuss issues related to network design and implementation
• Participate in new product development

Education

• Bachelor's Degree in Computer Science or Engineering. Vendor Specific Networking Certifications such as CCNA required

Experience

• 10 Years experience in networking, telecommunications, or related Industry
• Must have a Strong Understanding of Dense Wavelength Division Multiplexing (DWDM)
• Understanding of optical fiber characteristics
• Understanding programming languages such as Python
• Experience with MPLS, BGP, iBGP, OSPF, preferred
• Experience with Pseudo-wire and Metro Ethernet