IT PRODUCT MANAGER - INTERNAL- REMOTE

Location: Remote in Pittsburgh, PA

Job Type: Full Time / Contract

Work Authorization: No Sponsorship

The A.C.Coy company has an immediate opening for an IT Product Manager - Internal.  Ideal candidates must have a Bachelors degree in a technical discipline and a minimum of of 3 years of product management experience leading the technical aspects of internal communications products, specifically related to intranet platforms and digital signage solutions as a global, enterprise - level. 

• Responsible for the entire lifecycle of Client's core internal communications technology products, including the company intranet and a new, global digital signage solution targeted for implementation in 2026
• Strategically drive the development, evolution, and ongoing support of these products, ensuring they align with global internal communications strategy and product roadmap

• Utilize comprehensive knowledge of internal communications strategy and processes to lead the strategy and successful delivery of global internal communications products and overcome technical challenges.

• Work closely with global and regional internal communications stakeholders to collect and analyze requirements for projects, work requests, and change activities related to internal communications technologies.

• Contribute to the selection and evaluation of internal communications technologies, platforms, and hardware, ensuring alignment with Alcoa's technical standards and business needs.

• Collaborate on design, architecture, availability, reliability, performance, monitoring, and security discussions with the technical product team, internal communications business partners, and vendors for internal communications technologies.

• Engage with IT leaders, infrastructure, and corporate security resources to ensure internal communications products comply with IT best practices, standards, strategy, and laws, including data privacy, accessibility, and SEO.

Education:

• Bachelor’s degree in a technical discipline such as Computer Science, Information Science, or a related subject from an accredited institution.

Experience Required:

• Enterprise level digital signage vendors/platforms -Ex. Appspace, Mvix, Poppulo, ScreenCloud, understanding content management systems (CMS) and network and hardware requirements.
• SharePoint - Modern capabilities, features, best practices for global intranet design, content management, translation and user experience -
• Microsoft 365 ecosystem (Teams, Viva Connections, Power Platform integrations) and how they can enhance internal communications
• Previous accountability for and usage of enterprise-level digital signage vendors and platforms (Appspace, Mvix, Poppulo, ScreenCloud, etc.) understanding content management systems (CMS) and network and hardware requirements
• Work management tools familiarity (Monday.com, Asana, Smartsheet) - Required
• Analytics tools knowledge (SharePoint analytics, Microsoft Clarity) and search engine optimization - Preferred
• Knowledge of analytics tools (SharePoint analytics and Microsoft Clarity preferred) and search engine optimization is ideal - Preferred
• Product management experience leading the technical aspects of internal communications products, specifically related to intranet platforms and digital signage solutions at a global, enterprise-level - 3+ years
• Experience in evaluating and selecting technology vendors, including developing RFPs/RFIs and assessing technical capabilities for new solutions.

• Proven ability to translate high-level business objectives into detailed technical requirements and user stories for new product development or significant enhancements.