Software Quality Assurance Lead - Hybrid

Location: Hybrid; 1-2 days/week in-office; Office location in Eastern Philadelphia, 19341

Job Type: Full-time

Work Authorization: U.S. Citizen or Green Card

The A.C. Coy Company is currently seeking candidates for a Software Quality Assurance Lead role. This individual will be responsible for ensuring that the company's software products meet high-quality standards through effective leadership, planning, testing, and process improvement.

Our ideal candidate will have a strong background in both manual and automated testing, with specific experience creating test plans and guiding overall QA strategies.

• Develop and implement QA strategies, policies, and procedures to meet quality standards and organizational goals
• Assess current tools, approaches, and procedures and makes suggestions for improvement
• Mentor and guide QA team members, providing direction and support to hone and grow testing skills
• Create comprehensive test plans and strategies, including defining test objectives, scope, and resource requirements
• Oversee and participate in test execution activities, including test case creation, test execution, and defect management
• Identify opportunities for transitioning manual tests to automation and lead the development of automated tests
• Define and track quality metrics to assess the effectiveness of QA processes and identify areas for improvement
• Maintain data pertaining to testing activities, test results, and defects
• Continuously assess and improve QA processes, methodologies, and tools to optimize efficiency and effectiveness
• Collaborate closely with development team leaders to address trends and recurring issues

Required

• 5+ years of experience in software quality assurance
• 1 year or more of experience providing mentoring and technical guidance to QA Testers
• Deep knowledge of manual testing strategies and strong ability to write cases and plans
• Strong hands-on experience with automated testing with specific experience moving manual tests into automation
• Experience with any software tool (qTest or similar) that manages software testing processes
• Experience with any software tool that manages test data

Preferred

• Experience leading a QA team
• Proficiency with Selenium for automated testing, including coding
• Experience testing both web-based and mobile applications
• Specific experience testing APIs
• Bachelor’s degree in Computer Science, Software Engineering, or a related field