Software Quality Assurance Lead - Hybrid

Location: Hybrid; 1-2 days/week in-office; Office location in Eastern Philadelphia, 19341

Job Type: Full-time

Work Authorization: U.S. Citizen or Green Card

The A.C.Coy Company is currently seeking candidates for a Software Quality Assurance Lead role. This individual will be responsible for ensuring that the company's software products meet high-quality standards through effective leadership, planning, testing, and process improvement.

Our ideal candidate will have a strong background in both manual and automated testing, with specific experience creating test plans and guiding overall QA strategies.

• Develop and implement QA strategies, policies, and procedures to meet quality standards and organizational goals
• Supervise and guide QA team members, providing direction, mentorship, and support to ensure effective QA processes
• Create comprehensive test plans and strategies, including defining test objectives, scope, and resource requirements
• Oversee and participate in test execution activities, including test case creation, test execution, and defect management
• Identify opportunities for test automation and lead the development of automated test scripts to improve efficiency and coverage
• Define and track quality metrics and KPIs to assess the effectiveness of QA processes and identify areas for improvement
• Maintain detailed records of testing activities, test results, and defects, ensuring documentation is accurate and up to date
• Continuously assess and improve QA processes, methodologies, and tools to optimize efficiency and effectiveness
• Identify and manage risks associated with product quality, providing mitigation plans as needed
• Collaborate closely with development, product management, and other stakeholders to ensure alignment on quality goals and priorities
• Ensure that QA processes comply with industry standards, regulations, and best practices

Required

• 5+ years of experience in software quality assurance
• Specific experience creating test plans for manual and automated testing
• 1 year or more of experience providing guidance/oversight to less-experienced QA team members

Preferred

• Bachelor’s degree in Computer Science, Software Engineering, or a related field