Field Service Manager- East of Pittsburgh, PA

Location: East of Pittsburgh, PA

Job Type: Full Time/Permanent

Work Authorization: No sponsorship or 3rd parties

The A.C.Coy Company has an immediate need for a Field Services Manager for a full time role. This role will require traveling to client sites to support installation, maintenance, and repairs. Travel can be up to 75% at times.

• Manage the Switchgear Product Execution PMO department

• Provide tactical guidance and strategic leadership to the project management team executing all switchgear product orders including Gas Circuit Breakers, MV GIS and HV GIS

• Create process flow mapping to ensure consistency of execution across PM’s

• Responsible for revenue and margin goals for department

• Advise senior leadership on staffing requirements with future backlog

• Ensure continuous improvement feedback loop

• Travel to customer and project sites as required
• Develop and evaluate current team of five project managers and coordinators
• Project budgetary performance of contractual scope of work obligations
• Submit and schedule performance per contract and communication to customer stakeholders
• Initial point of contact for all Warranty claims
• Responsible for estimating costs for services with support from HICO Procurement
• Support review of final bid package as requested
• Attend project site and alliance meetings with customers as directed

Educational Requirement: Bachelor of Science in engineering, supply chain, or business from an accredited university. (preferred)

Experience Qualifications:

Minimum of Five (5) years managing Medium & High Voltage switchgear projects for OEM, Electric Utilities, etc...