M365 ENGINEER - REMOTE

Location: Remote

Job Type: Full Time / Permanent

Work Authorization: No Sponsorship

The A.C.Coy company has an immediate opening for an M365 Engineer.  Ideal candidates must have 5+ years of experience managing systems in an enterprise IT environment and  2+ years of experience with Microsoft 365 technologies, Exchange Online, Exchange Server, and email gateway solutions, preferably in a corporate or enterprise environment.

• Implement solutions to support the Exchange Online environment, in addition to on-premises mail attribute management with Exchange Server SE
• Provide support for the secure email gateway solution, Proofpoint Email Protection, collaborating closely with the cyber security and operations teams to maintain daily activities
• Maintain and optimize internal SMTP relaying, utilizing Proofpoint Secure Email Relay
• Administer M365 tenant settings and collaborate with both IT and other business areas for product integrations
• Support Microsoft Purview solutions such as Data Loss Prevention, Sensitivity Labels, Retention Policies, Records Management, and aid in expanding adoption of additional components
• Support Microsoft Defender solutions such as Email policies and rules, Cloud Apps, and broaden our use of additional components
• Support the implementation of other 3rd party data security tools
• Provide tier three support to aid in troubleshooting and root cause analysis for M365 and email-related issues
• Utilize PowerShell for settings changes, reporting, and automation
• Document configurations, procedures, and best practices
• Monitor Microsoft Message Center and product roadmaps for relevant features and changes
• Communicate project status to customers and update project tracking tool regularly
• Directory services: Active Directory, Entra ID

Education:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)

Experience Required:

• Experience managing systems in an enterprise IT environment - 5+ years
• Experience working with Microsoft 365 technologies, Exchange Online, Exchange Server, and email gateway solutions, preferably in a corporate or enterprise environment - 1+ years
• PowerShell Scripting
• Knowledge of email authentication technologies SPF/DKIM/DMARC
• Microsoft Purview & Defender or equivalent compliance, governance, and security tools
• Strong IT troubleshooting skills
• Experience with using SMTP relaying for app and system generated messages